Tenant Insurance

At Life Locker, we take every precaution to keep your belongings secure. However, our facility is not responsible for the contents of your unit. To ensure your peace of mind, tenant insurance is required for all rentals.

Life Locker Protection Plan

The most convenient option. Protection is added directly to your monthly statement during checkout or through your portal.

  • Instant coverage with no paperwork
  • Convenient monthly billing
  • Protection against fire, theft, and water damage
  • Dedicated claims support
Add Protection in Portal

Third-Party Insurance

You may choose to use your existing homeowner's or renter's policy to fulfill the insurance requirement.

  • Verify off-site storage coverage with your agent
  • Self-certify coverage during the rental process
  • Ensure policy limits meet your total item value
  • Maintain active coverage for the duration of your stay
Manage My Account

Protect Your Primary Policy

Stable Premiums Filing a claim through our tenant plan prevents your homeowner’s premiums from increasing.
Policy Security Avoid the risk of homeowner’s policy cancellation due to off-site storage claims.
Lower Deductibles Our specialized plans often feature significantly lower deductibles than standard home policies.

Coverage Portfolios

Select the protection level that best fits the value of your assets.

$2,000 Coverage
$10.27
See Units
$5,000 Coverage
$19.41
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$10,000 Coverage
$31.37
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$15,000 Coverage
$47.11
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$20,000 Coverage
$66.73
See Units

Storage Protectors Coverage Guide

When you select the Life Locker Protection Plan, your belongings are insured against a wide variety of risks. Below is a summary of the events covered under the policy administered by Storage Protectors.

Burglary (Forced Entry)
Fire or Lightning
Explosion & Smoke
Falling Objects
Riot or Civil Commotion
Weight of Snow, Ice, or Sleet
Vandalism & Sinkhole Collapse
Windstorm or Hail
Sonic Boom
Property in Transit
Property Off-site
Contents within Vehicles & Trailers
Limited Water Damage

Specific Sub-Limit Coverage

Damage resulting from Mold, Fungus, Rodents, or Vermin is covered up to $750 (or 25% of your selected coverage limit). These specific protections are included in your premium to provide peace of mind against environmental risks.

Claim Filing Protocol

01

Notify Facility

Contact the Life Locker team immediately at 1-888-653-1353 or via email at info@lifelocker.ca.

02

Document Unit

Take detailed photos of the damage and the unit. Photograph the source of damage if visible.

CRITICAL: DO NOT discard items until reviewed by a claims specialist.
03

File with Insurer

Click here to file online with Storage Protectors or call 1-800-994-9719.

04

Police Report

For claims involving theft or vandalism, you must have a police officer visit the unit and file an official report.

Storage Protectors

Life Locker storage content insurance is provided and administered through our trusted partner, Storage Protectors.

Support Line (833) 659-7867
Email Support SP-Questions@carstin.com
Online Claims File a Claim